CTR/CRA Driven Service and Support
You can be confident our CTR, CRA, Physician and Technical Staff team will help you resolve any registry or data management issue — from the basic use of OncoLog to more advanced help with queries and report writing.
- Outstanding technical and customer support service included
- Certified Tumor Registrars on staff to help answer your questions
- Support oncall Monday through Friday from 8 A.M. to 7 P.M. ET
- NCRA CE approved quarterly web seminars with experts in the field
- Additional assistance provided during the COC call for data!
- 100% dedication to customer satisfaction
ONCO Platinum Support — worth its weight in platinum ONCO proudly introduces the most comprehensive support in the industry from West Coast, East Coast and Central U.S. offices to serve you better:
- Available for extended hours
- Four hours of Advanced Training over the Web available on request
- Complete installation of all software upgrades
- Full Database Administrator service including upgrading database server
- Database back up consultation and audits
- Analysis of NCDB Edits
- Annual Report Service
Call or click: We’re here when you need us!
For user or technical support call (800) 345-ONCO (6626)
You may also fax support at (888) 626-5290.